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Frequently Asked Questions | DoyouKnowa

Do you know a Builder? We do…

Frequently asked questions

How matching works

How does DoyouKnowa find me a tradesperson?

Tell us the job in a few words and your postcode. We match you with vetted local tradespeople who cover your area and the type of work you need done.

How many quotes will I get?

It varies by job and area, but most searches return a shortlist so you can compare before choosing who to contact.

Is DoyouKnowa free to use?

Yes — searching and getting matched is free for customers. You only pay the tradesperson for the work itself.

Pricing

Does DoyouKnowa set the price of the job?

No — pricing is agreed directly between you and the tradesperson. We only handle the matching.

Are there any hidden fees for customers?

No. There’s no charge to search, get matched, or message a tradesperson through the service.

Vetting & insurance

What checks do tradespeople go through?

Every tradesperson on DoyouKnowa passes a DBS check and has their trade insurance verified before they can take on jobs.

Can I see proof of insurance or DBS status?

Yes — each tradesperson’s profile shows their verification status, so you can confirm it before getting in touch.

Coverage area

Which areas does DoyouKnowa cover?

We’ve launched in Berkshire and cover Ascot, Bracknell, Crowthorne, Earley, Eton, Hungerford, Maidenhead, Newbury, Reading, Sandhurst, Slough, Thatcham, Windsor, Wokingham, Woodley, and surrounding areas.

What if no one covers my postcode yet?

You can still register your job — we’ll notify you as soon as a vetted tradesperson covering your area joins.

Becoming a contractor

How do I register as a tradesperson?

Head to doyouknowa.ai/trade-sign-up.

How long does approval take?

On average, it take less than 15 minutes to setup your profile. For insurance & ID verification, these will be reviewed as soon as possible.

Vetting & DBS checks

What documents do I need to provide?

A current trade/public liability insurance is required for every tradesperson before you can appear as a match.

What happens if my insurance expires?

We’ll flag your profile for re-verification and pause new matches until updated documents are provided.